Contact Reliance Telephone

At Reliance Telephone, we pride ourselves in our outstanding customer service.

Send us an email

For questions about inmate wallet (texting) and phone cards, please use the form above or send us an email at cs@reliancetelephone.com

We’re glad to be able to assist prepaid collect call customers over the phone from 9AM - 6PM Monday through Friday.

Prepaid Collect Call Help Line

800-896-3201

Fax Number

701-772-3757

If you are staff at a correctional facility, we have a dedicated line to help answer any questions or concerns you have.

Correctional Facility Service Line

888-773-6408

Correctional Facility Service Email

facility@reliancetelephone.com