Communication Options

With Reliance, you have more flexible options to connect with your friends and family

Inmate Wallet (Texting)

The Reliance Inmate Wallet makes funding jail communication fast and easy! Payments made into an Inmate Wallet account are linked to a dedicated telephone number and a free to use Reliance Tablet Phones in a protective enclosure. Inmate Wallet funds can be used for:

Personal Inmate Text Messaging
Voice and Video Calls

Inmate Phone Cards

Reliance is the only inmate communication provider that sells inmate phone cards online. Phone cards, sold in $10, $20, $50, and $100 denominations, can be purchased online by friends and family of inmates - anywhere at anytime. Phone cards can be transferred and used at any jail in the Reliance Telephone network. Additionally, remaining balances from phone cards can be transferred easily to a Reliance Inmate Wallet (texting) account.

Prepaid Collect Calls

Prepaying for collect calls is a way for friends and family to receive calls from inmates by funding specific telephone numbers. These calls can be sent directly to a cell phone and/or landline and it’s easy to set up an account online.

Inmate Help Line & Text Support

The inmate help line allows inmates to contact our support directly with any communication problems they may have. Additionally, inmates can text our support staff through their personal texting device for assistance when needed.

Services vary by location. To learn what’s available at your facility…
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